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HOW RESCUEHERO WORKS

See how supporters and rescuers take part.

RescueHero connects rescue work with people who want to support it. The path depends on whether you are joining as a supporter or a rescuer.

RESCUEHERO IN ONE SIMPLE MODEL

One bridge between rescue work and people who want to support it.

RESCUERS / SHELTERS

Do the rescue work

RESCUEHERO

Brings people together

SUPPORTERS

Discover and participate

The website helps you learn. The app is where you take part.

CHOOSE YOUR PATH

Supporters and rescuers start in different places.

Supporters and rescuers share the mission, but they do not share identical requirements or onboarding.

SUPPORTERS

Start by discovering rescue activity.

Learn how the supporter journey moves from joining RescueHero to ongoing participation and connection.

RESCUERS / SHELTERS

Start by checking availability.

Rescuer onboarding depends on whether RescueHero is currently available in your country.

SUPPORTER JOURNEY

A high-level path from discovery to ongoing connection.

These steps show the general journey. Details may develop over time.

  1. Join RescueHero

    Enter the app when it is ready to access.

  2. Discover rescue activity

    Use the app to discover rescue work.

  3. Follow & participate

    Take part using the features available in the app.

  4. Provide support

    Use the ways to support rescue activity available in the app.

  5. Stay connected

    Keep following rescue activity and relationships in the app.

RESCUER JOURNEY

Availability comes first, then participation.

These steps show the general journey. Exact requirements may vary as you move through onboarding.

  1. Check availability

    Confirm that RescueHero is currently available in your country before beginning rescuer onboarding.

  2. Join RescueHero

    Begin through the app when access is available.

  3. Set up rescue presence

    Set up the rescue presence required for the app.

  4. Complete verification when required

    Complete any verification steps required for your RescueHero journey.

  5. Participate

    Use the features available in the app.

  6. Build ongoing supporter relationships

    Keep rescue activity visible and sustain relationships through the app.

TRUST & VERIFICATION

Verification is part of the experience, not a guarantee.

Trust should be supported by clear, inspectable information while remaining honest about what verification cannot prove.

Required steps

Rescuers may need to complete verification steps required for their RescueHero experience.

Inspectable trust

Important trust information should be understandable and inspectable rather than implied.

No universal guarantee

Verification does not mean universal legitimacy, zero risk or guaranteed outcomes.

TWO KINDS OF SUPPORT

Support a rescuer and support RescueHero are different paths.

One happens in the app. The other supports the nonprofit organization's global mission.

THROUGH THE APP

Support a rescuer

Support a rescuer using the options available in the app.

THROUGH THE WEBSITE

Support RescueHero

You can support RescueHero's global mission through Help Us Go Global.

Explore Go Global

FINAL NEXT STEP

Choose your next step.

SUPPORTERS

Start in the app.

We will add access to the app here when it is ready.

Get the App

RESCUERS / SHELTERS

Check availability first.

Start with the Availability page.

Check Availability