TRANSPARENCY

Trust should be earned, not assumed.

RescueHero should make important public claims understandable, examinable and clear about their limits.

WHAT TRANSPARENCY MEANS

Make important claims easy to inspect.

A visitor should be able to understand what a claim means, what supports it and where its limitations begin.

If the evidence is not available, RescueHero says so rather than presenting uncertainty as fact.

Public information should be appropriately sourced, defined and scoped. Information on this website alone does not prove that a service, financial activity, or other outcome has occurred.

When something cannot be confirmed, this website makes that uncertainty clear.

TRUST & VERIFICATION

A verification signal should be explainable.

Verification is part of the experience, not a guarantee.

Verification does not mean universal legitimacy, zero risk or guaranteed outcomes.

Claim

A RescueHero verification signal communicates an applicable verification status within its stated scope.

Meaning

The signal should be read only according to the public explanation attached to that status.

Evidence

Exact criteria and status definitions will be published when they can be verified.

Limitation

Verification is not a guarantee of legitimacy, future conduct or outcomes.

DONATIONS & MONEY

Two support actions. Two different meanings.

Support for RescueHero and support for an individual rescuer are different actions, so it is important to understand each one clearly.

SUPPORT RESCUEHERO

Support the nonprofit organization and its global mission.

Learn about supporting the organization through Help Us Go Global.

Help Us Go Global

SUPPORT A RESCUER

Support a rescuer through the RescueHero app.

This is a separate action in the RescueHero app.

Enter the RescueHero app

ORGANIZATION & GOVERNANCE

The institution behind the product should be inspectable too.

RescueHero is a nonprofit organization. Verified organization identity is published; other institutional information will appear here when it is ready for public access.

Verified organization identity is published.

Leadership, governance and public-document evidence are not yet published here.

Nonprofit identity

Formal organizational identity and supporting records.

Leadership & governance

Information about responsibility and governance.

Public filings & reports

Institutional records approved for public access.

Institutional contact

A contact option for institutional due diligence, when available.

IMPACT METHODOLOGY

Every public metric needs a definition, not just a large number.

Future public metrics should explain how they were defined, sourced, scoped and limited before anyone is asked to interpret them.

Definition
What exactly is being counted or measured.
Source
Which source supports the measure.
Scope
What is included and excluded.
Reporting period / cadence
Which period the measure covers and how often it is refreshed.
Limitation
What a visitor should not infer from the measure.

PUBLIC DOCUMENTS

Find approved public records in one place.

Public Documents is the place for approved public records. No document inventory is available yet.

EXPLORE THE EVIDENCE

Understand the work. Examine the progress. Support the mission.